Wmlink serializationreceiving, the Walmart Pharmacy Receiving Exception Tool
What Is wmlink/serializationreceiving?
Contents
- 1 What Is wmlink/serializationreceiving?
- 2 Why Serialization Matters in Walmart Pharmacy
- 3 When Associates Use wmlink/serializationreceiving
- 4 What Information the Ticket Form Usually Requires
- 5 Why This Shortcut Is Important
- 6 wmlink/OrderInsite – Related Pharmacy Tool
- 7 How OrderInsite and Serialization Receiving Work Together
- 8 Important Reminder for Associates
- 9 Summary
wmlink/serializationreceiving is an internal Walmart intranet shortcut used by pharmacy associates when a serialized medication or controlled shipment cannot be received normally in the system.
The shortcut opens a support or ticket form that allows associates to report receiving errors related to serialized prescription drugs, ASN mismatches, barcode failures, or scanning issues during the receiving process.
Because Walmart pharmacies handle medications that must comply with federal drug tracking regulations, every unit must be scanned and verified during receiving. When that process fails, associates are typically instructed to use wmlink/serializationreceiving to escalate the issue.
This link is not a public website. It only works inside Walmart’s internal network and is normally typed directly into the browser address bar on a Walmart workstation or handheld device.
For example:
wmlink/serializationreceiving
Entering the shortcut redirects to the internal form used to submit receiving exceptions to the appropriate support or compliance team.
Why Serialization Matters in Walmart Pharmacy
Serialization is required under the Drug Supply Chain Security Act (DSCSA). This federal law requires pharmacies to track prescription medications using unique identifiers that verify where each drug originated and how it moved through the supply chain.
Serialized drugs contain identifiers such as:
• Product code
• Lot number
• Expiration date
• Unique serial number
These identifiers are embedded in a 2D barcode or QR-style code on medication packaging.
When Walmart pharmacies receive shipments from suppliers such as McKesson or other wholesalers, each item must be scanned and verified against the shipment record before it can be accepted into inventory.
If the scan fails, the product cannot legally be accepted until the issue is resolved.
That is where wmlink/serializationreceiving comes in.
When Associates Use wmlink/serializationreceiving
Walmart pharmacy associates usually use this shortcut when something in the receiving process does not match the system record.
Common situations include:
• The system says the item is not in the ASN
• A serialized barcode fails to scan
• The handheld scanner cannot read the QR code
• A controlled medication shipment cannot be verified
• A tote contains an unexpected item
• The serial number does not match system records
• The receiving system freezes or rejects the scan
• McKesson shipment data does not match the physical package
Instead of forcing the item through the system or leaving it unresolved, the associate submits a ticket through wmlink/serializationreceiving so the issue can be reviewed by Walmart’s pharmacy support teams.
What Information the Ticket Form Usually Requires
When submitting a serialization receiving ticket, associates may need to provide details such as:
• Store number
• Pharmacy department identifier
• Shipment source (such as McKesson)
• ASN or shipment reference number
• NDC number of the medication
• Serial number on the package
• Lot number and expiration date
• Description of the error message
• Photos or screenshots of the barcode issue
Providing accurate information helps the support team resolve the issue faster and ensures compliance with pharmacy regulations.
Why This Shortcut Is Important
wmlink/serializationreceiving helps Walmart pharmacies maintain compliance with federal drug traceability laws while also preventing inventory errors.
Without a proper escalation process, unresolved receiving issues could lead to:
• inventory discrepancies
• controlled medication tracking errors
• compliance violations
• delays in making medications available for patients
By documenting the problem through the serialization receiving ticket system, Walmart ensures that every issue is logged and reviewed by the appropriate teams.
wmlink/OrderInsite – Related Pharmacy Tool
Another commonly used Walmart pharmacy shortcut is:
wmlink/OrderInsite
OrderInsite is the primary inventory management platform used by Walmart pharmacy teams. The system provides tools for ordering, inventory optimization, and supply chain monitoring.
Through OrderInsite, pharmacy associates and pharmacists can:
• review medication demand trends
• manage replenishment orders
• track backorders and shortages
• monitor inventory levels
• analyze purchasing data
• coordinate sourcing between suppliers
The system helps reduce medication waste, prevent stockouts, and ensure that patients receive prescriptions without delays.
How OrderInsite and Serialization Receiving Work Together
OrderInsite focuses on inventory planning and ordering, while wmlink/serializationreceiving is used when problems occur during the receiving process.
In practice, pharmacy associates may use both tools during the same workflow.
For example:
1. A medication shipment arrives from McKesson.
2. The associate scans the serialized barcode during receiving.
3. The system reports the item is not listed in the ASN.
4. The associate verifies the shipment details in OrderInsite.
5. If the problem persists, a ticket is created using wmlink/serializationreceiving.
This workflow ensures that the issue is properly documented while inventory accuracy is maintained.
Important Reminder for Associates
wmlink shortcuts only work inside Walmart’s internal network.
They are typically accessed:
• on store computers
• on Walmart handheld devices
• through the Walmart intranet browser
If the shortcut does not load, associates should verify they are connected to the Walmart network or access the tool through the internal pharmacy portal.
Summary
wmlink/serializationreceiving is a specialized Walmart pharmacy shortcut used when serialized medications or controlled shipments cannot be processed during receiving.
The tool allows associates to submit exception tickets when barcode scans fail, ASN records do not match, or serialization verification errors occur.
Together with tools like wmlink/OrderInsite, this system helps Walmart pharmacies maintain accurate inventory, comply with federal drug tracking laws, and resolve receiving problems quickly and safely.