People Services is 800-421-1362, and it is the general number for associate and benefits questions. Several things have their own route though, and calling the wrong one costs you a transfer and a wait.
At a glance
Last verified November 10, 2026. Walmart changes these systems often, so if something on screen does not match what you read here, the system changed and this page has not caught up yet.
Who to call for what
When your People Lead is faster
Anything tied to your store beats a phone line: your schedule, a missing punch, an attendance point, a time off conflict, getting onto a store device to set up verification. A phone line cannot correct a punch in your store.
Before you call
- Have your WIN. It will be the first thing asked for.
- Have the relevant document open. A paystub, a statement, a case number.
- Know which of the two problems you have. For pay, whether the hours are wrong or a deduction changed. Those go to different places.
- Note who you spoke to and when. Useful if it takes more than one call.
HealthCompare is 877-260-1824, Mon to Fri 8am to 6pm Central.
Walmart HR Phone Number: Who to Call for What FAQ
What is the Walmart HR phone number?
People Services is 800-421-1362 for benefits and general associate questions.
Who do I call about a leave of absence?
Sedgwick, which administers leave and disability claims and has its own line and case numbers.
Who do I call about my paycheck?
Check GTA punch detail first. Wrong hours go to your People Lead, and a deduction question goes to People Services.
Is there a number for help choosing a health plan?
Yes. HealthCompare is 877-260-1824, Mon to Fri 8am to 6pm Central.
Can People Services fix my schedule or my points?
No, those are store matters. Your People Lead is the route.
Where this information comes from
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