Approved Time Off But Still Scheduled at Walmart?

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Do not leave this. A shift on the schedule is a shift you are expected to work, whatever a request screen says. Check whether the time off is genuinely approved rather than pending, then raise the conflict with your People Lead before the day rather than after.

At a glance

Do not assumeIt may not resolve
Check approved vs pendingFirst
Before the dayWhen to raise it
Keep evidenceThe approval

Last verified November 10, 2026. Walmart changes these systems often, so if something on screen does not match what you read here, the system changed and this page has not caught up yet.

Approved time off but still scheduled at Walmart
Two different situations, and both need raising before the day.

First, check which situation this is

What you findWhat it means
The request shows approvedA scheduling conflict to raise
The request shows pendingNot approved. The shift is yours.
The request was declinedThe shift is yours. Consider a swap or PPTO.
You cannot find the requestTreat it as not approved until you can

What to do

1Screenshot the approval. Before anything else, so you have it.
2Tell your People Lead now. Not the day before. Coverage takes time to arrange.
3Ask them to confirm the schedule is corrected. And check it yourself afterwards.
4Have a fallback if it is not resolved. PPTO available on the day means a point does not land while the disagreement is still open.

Why the schedule is the authority

The attendance system works from the schedule, not from a request screen, so a shift you do not work is an unplanned absence regardless of what you believed.

The time off request guide covers confirming approval properly.

Frequently asked questions

My time off was approved but I am still scheduled. What do I do?

Screenshot the approval and tell your People Lead before the day. Do not assume the schedule corrects itself.

Will I get a point if I do not work it?

If the shift is on the schedule and you do not work it, the system treats it as an unplanned absence. Resolve it beforehand, and have PPTO as a fallback.

How do I confirm time off is really approved?

Approved time off appears on the schedule for those dates. The request screen can lag.

What if my People Lead cannot fix it in time?

Applying PPTO to the absence prevents a point while the question is still being resolved.

Where this information comes from

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